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To ensure you have the best online shopping experience possible we have put together a flexible returns policy to provide you with extra peace of mind. If you would like to request a return or exchange, please contact us by calling 03 9738 1906 or emailing email@example.com.
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Awesome! Thank you for the lovely feedback.
The product is good but when I received it the cork lid had come off and the stones and flowers were all over the delivery box. Perhaps in future you might consider something to ensure the cork lid doesn’t come out during transit or have the contents packed separately.
Hi Dominic! Thank you so much for writing to us. We apologize the item arrived in that condition. We'd be glad to send out a replacement if that is fine with you. We've also sent you an email to make sure this matter has been taken cared of. Have a great day xx
Absolutely gorgeous. It's the perfect gift
Hi Shannon! We're glad you find our items beautiful. We definitely have few more launches in the next couple of months. We can't wait to share them with you - stay tuned! Have a Merry Christmas xx
This was much smaller than I thought, especially for the cost
Hi Joanne! We're sorry to disappoint. We constantly work on keeping our website updated with the product description including its dimension through the product details in each product listing on our website. We understand that we've not met your expectation at this time. To make it up to you, we'll be happy to organise a refund for you. Please be in touch with us through firstname.lastname@example.org if this solution works. Hope this helps. Have a beautiful day!